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Do you accept returns?If a product arrives to you damaged, we will absolutely refund or replace the item. We love our candle scents but understand that you can't smell them over the website. If you receive a candle and are not in love with the scent, please return it to us and we will provide store credit. We want all of our customers to be completely satisfied, please do contact us if you have any issues with your order.
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How fast do you ship orders?Non-custom orders will be shipped within two business days. Depending on any customization requested, a timeline will be determined.
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Do you accept custom requests for the wooden home decor items?Yes we do! We love creating custom orders to match the dream item you have in your head. Do you have a specific type of wood you love? Do you want a product but only using native Texan woods? Let us know!
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Can I make a custom or large candle order?Yes, we accept custom or large candle orders. Please use the contact page or chat button to send us the details of your order!
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Are the candles vegan?Yes, the coconut soy wax we use is clean-burning, biodegradable, natural, skin safe, gluten free, toxin free, paraben free, phthalate free and comes from renewable sources.
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Where can I find the candles in person?Find us at a market in and around Austin! Please check in with our Instagram to see where we will be.
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